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BAA Heathrow airport hacker exposure PDF
Written by Michael Dogali   

The Heathrow Airport is considered one of the most secure international airport of the world.

Recently the increasing terrorist threats, that make it an high risk target, brought to make more strict the security policy in force, with very accurate check-in procedures and continuous vigilance within the whole airport perimeter.In fact the level of attention for what concerns the physical security is extreme, not the same seems to be for the information structures and security.

One of our users has lately found something very interesting about that and decided to tell RedOracle.com because our website an emblematic case of information negligence will be brought to a diffused knowledge.
Date: 20/01/2008

Recently Honest (this is the nick of our affectionate user) has discovered per chance that the information system usable by the customers of the London airport is not so secure, that it's easily vulnerable from hacker attacks (in the literally meaning, not in the overused and misinterpreted media one). Let's start from the beginning.

Few days ago Honest contacts me to ask if we'd be interested to public an article on what he defines a real "scoop" of the information sector.

Obviously this generates my curiosity and so Honest starts to tell me how he has found just for chance that some of the pc of Heathrow are highly exposed to external breach's risks. In fact, he keep saying, on these pc (that are most probably installed by external providers in free concession) anyone could conduct different type of digital attacks that aim to take the machine's control and turn it in a internet bot or a bridge, with a serious information security risk for whom used that machine and left sensitive data on it.

These computers are, indeed, dedicated to the customers use to surf paying through credit card. It's easy to think, thou, that every user would inset the personal credit card code, log in an email account, digit password and so on; sensitive data that, as the machine's low protection, would be easily grabbed and used for wrongful scopes. Honest assures to be able to provide the necessary acknowledgement to demonstrate what said. Granted that I don't know personally Honest and, before this occasion, we have never been in touch. About him I know just what he has told of himself: Honest is italian and works in information security.

For this reason I didn't consider immediately reliable his information, or at least give myself the benefit of the doubt, asking to our "sneak" for more details. Therefore Honest gives me the link of an image on a foreign server that represents a incriminated machine's screenshot; clearly this is not sufficient to give plain credit to his story, that still needs a due check.

But in the deep, how does Honest discover this information leak of the system of one of the most important airport in the world? In the barest way,let's say: Honest, transiting in the london hub, decides to use one of the computer to surf and perchance gets access to a window of Internet Explorer, simply because the software generates an unexpected pop-up after an error, bypassing in this way the dedicated portal that it's supposed to inhibit the execution of the other programs of the pc.

By that the Honest's curiosity takes soon the upper hand: he starts to verify a set of conditions; at the end of his "exploration" he is totally surprised by the exposition level of a machine that can potentially cause a big damage to the information security of Heathrow. Sure, the machine won't be owned by the airport, but by an external company provider (http://www.spectruminteractive.co.uk) that sells the service, but this doesn't change the responsibility of whom proposes the service to the public of the customers (passengers and airport personnel).

Honest, indeed, clears that on the machine used by him it's not only possible "getting around" the access, surfing for free instead that paying, but also installing different type of software, having access to the file system, turning it in a bot to intercept IP traffic or sniff access credential, or in a bridge with the extern. It's important to highlight once again the prime responsibility goes specifically to Spectrum Interactive that has provided the machines and keeps their maintenance.

This article comes up from an analysis conducted on some of the machines present in Heathrow, and so it's absolutely not sure that the vulnerabilities found are valid for all the other machines installed by the same provider, Spectrum Interactive, for the airport and in general for all its other clients.

Below it's reported the technical analysis made by Honest with the relative evidences that confirm the vulnerabilities found.

File listing:
Through Internet Explorer it's possible to access to all the computer files.


Information Disclosure:
Some of the files used for the system deployment contain useful information in order to conduct more sophisticated attacks.


Command execution:
It was possible to execute commands on the machine through MsDos window.
Indeed, through a Gmail box dialog it's was possible to upload the file, modify a link on the desktop in order to recall the file command.com.

Through the MsDos window it was allowed to visualize different computer information: IP address Computer's name Installed softwares Windows Patch Moreover, always by using the internet explorer box dialog, it was possible installing softwares.

In the specific this technique permits to install:
  • Keyloggers
  • Sniffer
  • Back Door
  • Malware
  • Etc...

Remote Access
The public address used by every machine is reachable remotely.

This means that external attacks are feasible and also the back door's use can ensure the access by external users. These simple vulnerabilities make these computers completely under control of hypothetical bad-intentioned users and represent a big problem for the privacy of all the unaware internet users within the airport.

At the moment of the publication of this article, the security managers of Heathrow and of the service provider company have been already alerted of the case, as Honest affirms. Therefore probably these machines have been just dismissed.

Moral of the story:

We hope that after the publication of this article Heathrow's management will realize that protecting their users, even from the Information technology point of view, is just as important as ensuring their physical security; therefore we strongly hope that the Spectrum Interactive will increase the level of attention providing their products through adopting more accurate security checks.

We consider important editing this article with the aim of warn all those who, through PC whose the level of security is not known or sure, access to their e-mail account or simply introduce sensitive data, like their credit card number, to brows in Internet or make online transactions.

Indeed, you may enter your data on computers, such as those ones in Heathrow, which could be used by ICT expert to conduct actions absolutely illegitimate or not legal. It's very important that everyone become aware of the main issues relating to information security and is educated to adopt a greater attention just as it happens in other dangerous situations proper of everyday's life.

Our thank is granted to Honest for the opportunity he gave us, through RedOracle.com, to highlight this issue and disclose the information as educational.

System Information System Information Network Information File Listing and Information Disclosure File Listing 2 and Information Disclosure File Listing 3 and Information Disclosure Information Disclosure
Comments
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Emcy - WOW     | 83.103.35.xxx | 2008-01-21 15:05:03
Molto, molto molto interessante!
Complimenti per l'articolo.
Endae - Interesting..   | 82.35.46.xxx | 2008-01-22 18:06:42
This wouldn't be just Heathrow now would it? There are dozens of hotels, hostels, airports, and shopping centres that have these nice little kiosks for Internet Access provided by the same company. Alot of aspects of London can be considered insecure due to similar security risks. Oxford Circus Shopping Centre has a few of these Internet Kiosks, which means that hundreds of people would be looking for information about their bank or credit cards .. go figure.

It's just a large warning for people not to use these kiosks; or, in the least, not look at your own personal information as it could very well be accessed by someone else.
RR - hmm   | 90.202.115.xxx | 2008-01-23 00:25:17
Kiosk software running as Administrator on Windows XP with inadequate hardening - asking for trouble.....

(Caveat: Could be an account called "Administrator" with admin rights removed...)

RR
SI - Utter Rubbish!   | 91.84.138.xxx | 2008-01-23 00:41:49
"information system usable by the customers of the London airport is not so secure," - and your point is? NO PC is "secure" and therefore it is up to the customer to decide if he/she wants to use the kiosk. I have used them many times and will say that they are a great help (and a boredom breaker).

What concerns me is how you can give your "technical" view on the subject, yet you are unable to type an understandable english sentence? - "can potentially cause a big damage to the information security of Heathrow" - erm...hello; in english please!

I'm guessing you're an ex-employee or even a rival?

Anyway, get a life....
Yeah - @ SI - Utter Rubbish!   | 213.199.128.xxx | 2008-01-23 09:31:56
You clearly do not know what you are talking about.
Sami Smith   | 62.49.9.xxx | 2008-01-23 04:03:56
This is hardly news. I know exactly the machines in question, and I categorically deny having done exactly the same thing, many years ago. I categorically deny any knowledge of the same in several other airports as well. If there's really an article in this, perhaps someone should publish a proper one.
Brian - Slingshot   | 82.153.23.xxx | 2008-01-23 13:07:39
The machines run as Administrator which is clearly insecure. I realised how insecure the first time I used them. You can run Windows Update from all their machines and then disable installation of specific updates etc.

From my penetration of the machines Spectrum machines they seem to run Slingshot (http://www.gwdmedia.com/slingshot_index.php). You can see the dir for this in one of the pictures.

This piece of software seems to be little more than a shell running on top of Windows. There are a large number of ways (more than just Gmail) to bring up explorer etc and from there unistall the slingshot software. Also as the machines don't seem to be reinstalled etc frequently I have found applications I have installed on the machines still there at a later date.

Brian
Anonymous - @ SI - Utter Rubbish!   | 193.192.70.xxx | 2008-01-23 16:59:00
quote "yet you are unable to type an understandable english sentence? /quote

If think the authors English may be better than your Italian.
Jo Bloggs - Whats the News Here???   | 84.9.200.xxx | 2008-01-24 11:20:51
Where is the news here?? Whats breaking about a desk that can be used for free.
The Title is a poor attempt to get publicity and misleading ...
Anonymous - Boring   | 200.80.32.xxx | 2008-01-25 13:25:39
This is really alarmist and stinks of FUD, public Internet kiosks have been abused since they came in to existence and are no threat to anything but users of these things be they in a library, airport or a cafe. Just spoiled one method of free Internet for the rest of us while stuck in the airport to get a cheap news story because the kiosk is near an airport, hey maybe you can overclock it and make the CPU go in to meltdown and destroy the place!! There are far far bigger issues all around that airport than 3rd party kiosks.
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